Location: Long Island City, NY

Job Type: Full-time

Description: Founded in 1866, The Floating Hospital is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 159 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs.

Main Responsibilities:

• Provide medical care to TFH pediatric, adolescent, and adult patients.

• Take relevant patient history.

• Identify patient needs and make diagnoses.

• Perform complete well-care examinations, including complete physicals.

• Perform complete gynecological histories and physical examinations as indicated.

• Write prescriptions and inform patients about medications prescribed.

• Complete medical forms and documentation related to patient care.

• Answer patient telephone inquiries as needed.

• Make referrals to other agencies and providers, with follow-up care provided.

• Assist with immunization and phlebotomy as needed to ensure smooth patient flow.

• Encourage health promotion, disease prevention, and health maintenance. Provide health education on topics including preventative medicine and counseling on chronic diseases, as well as parenting, prenatal, nutrition, family-planning, medication usage and stress management.

• Provide patient advocacy, as appropriate for site.

• Work in a supervisory role with mid-levels and collaboratively with specialists for consultation and referral purposes.

• Participate in Peer Review process, as defined by The Floating Hospital.

• Provide technical assistance and teach Nurse Practitioners and Physician Assistants.

• Maintain ultimate responsibility for directing the course of patient’s medical treatment.

• Participate in case-conference and case management activities.

• Participate in the On-Call list, on a rotation basis.

Administrative/Education Duties:

• Participate in quality improvement activities.

• Participate and develop medical protocols with Clinical Guidelines Committee, for implementation by TFH staff.

• Collaborate with Benefits Counselors and Outreach staff to ensure appropriate patient scheduling and flow.

• Collaborate with HIM supervisor to ensure appropriate documentation procedures.

• Observe, implement, and promote federal regulations as defined by HIPAA and Policies and Procedures of The Floating Hospital.

Nurse Practitioner and Physician Collaborative Agreement:

• As part of this job description, the Physician will supervise mid-level practitioners in accordance with the terms of the collaborative agreement.

EMR Access includes the following actions/areas:

• Demographic, Registration, Appointment/Scheduling, Scanning, Triage, PMH/Vitals, Orders, Immunizations/PPD, Progress Note, Reporting, Labs, Medical Summary, Telephone Encounters.

Environment:

• The Physician will perform duties in The Floating Hospital clinic and at shelters connected with the agency. The Physician will have rooms in which to provide examinations and will have a workspace in which to perform his/her administrative job functions. The agency observes a no-smoking policy.

Requirements:

• Medical Degree from an accredited institution

• New York State Medical license

• New York State Medical Board Certification

• Minimum of two years’ clinical experience preferable

• Ability to speak Spanish or other languages preferable.

Salary: $210,000 Annually

Location: Bronx, NY

Job Type: Full-time

Description: Founded in 1866, The Floating Hospital is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 159 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs.

Essential Functions:

Patient Care:

• Provides medical care to Floating Hospital pediatric, adolescent and adult patients.

• Takes relevant patient history.

• Identifies patient needs and makes diagnoses.

• Develops and implements treatment plans using diagnostic data.

• Performs complete well-care examinations including physical examinations.

• Performs complete gynecological histories and physical examinations as indicated.

• Writes prescriptions and informs patients about medications prescribed.

• Completes medical forms and documentation related to patient care.

• Makes and tracks all referrals to other agencies and providers, with follow-up care provided.

• Assists with immunizations and/or phlebotomy, as needed, to ensure smooth patient flow.

• Works collaboratively with physician and specialists for consultation and referral purposes.

• Meets with designated supervising physician on a regular and predetermined basis, in order to receive recommendations and collaborate towards delivering quality health care to patients, based on accepted standards of-care.

• Participates in Peer Review process, as defined by The Floating Hospital.

• Encourages health promotion, disease prevention, and health maintenance. Provides health education on topics including but not limited to preventive medicine and counseling on chronic diseases, as well as parenting, prenatal, nutrition, family- planning, medication usage, and stress management.

• Provides patient advocacy, as appropriate for the site.

• Participates in patient outreach, as appropriate for the site.

Administrative Duties:

• Observes, implements, and promotes the federal regulations as defined by HIPAA and Policies and Procedures as defined by The Floating Hospital.

• When at a satellite site, acts as on-site supervisor of medical assistants.

• Teaches medical assistants about: patient care and triage, to improve patient flow, and communicates with Clinic Flow Manager regarding status of flow at clinic site.

• Participates in case conferences in which patient care is discussed.

• Assists the Chief Medical Officer in the development and implementation of medical protocols and medical forms.

• May initiate and participate in research related to health care or allied fields, in collaboration with the Chief Medical Officer.

• Makes suggestions to clinic supervisors to improve patient care.

Requirements

• Unrestricted New York State Physician Assistant/Nursing and Nurse Practitioner license

• Minimum of two years’ clinical experience preferable

• Familiarity with word processing and other computer applications

• Ability to speak Spanish and/or other languages preferable.

Salary: $150,000 annually

Location: Long Island City, NY

Job Type: Full-time

Description: Founded in 1866, The Floating Hospital is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 159 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs.

Main Responsibilities:

• Control all functions dealing with health information.

• Scans reports and medical records into medical record imaging system.

• Protects health information and assist with legal affairs, subpoenas, court orders, patients, attorneys, insurance companies, disability, and continuing patient care.

• Ensures that medical record requests are completed in compliance with HIPAA Federal Law.

• Ensure the privacy, safety, and security of records, including release of information only to authorized individuals.

Requirements

• Must have a High School Diploma.

• Two to five years of experience in the Medical Records field.

• Knowledgeable with Microsoft Suite, ATHENA and eClinicalWorks.

• Bilingual Spanish speaking is required.

• Please note that is an On-Site role.

We offer a competitive starting salary and excellent benefit package. EOE.

Salary Description: $22.50 per hour

Location: Long Island City, NY

Job Type: Full-time

Description:

• Greets patients and their families in a courteous and professional manner.

• Schedules patients in person and over the phone for Medical, Dental and Mental Health Providers.

• Verifies insurance: Medicaid status, co-pays, deductibles, authorizations, and TFH PCP assignment.

• Collects co pays.

• Calculates and collects sliding fee scale charges.

• Provides and collects all necessary HIPAA documents to patients. Follows all HIPAA, compliance, privacy and confidentiality standards.

• Provides thorough and accurate information to all callers. Communicates appropriate preparation(s) in a clear, concise manner

• Confirms appointments for following day; verifying insurance and PCP, co-pays, self-pays or balance due, correct address and phone number on file.

• Recalls patients who missed prior day’s appointments to attempt to re-schedule appointment; mail letters to those who were not contacted via phone call.

• Rectifies cash box at the end of shift; Fill out cash receipt with patients’ information and type of payment made, including insurance type.

• Obtains daily rosters from Insurance Companies of patients who have listed TFH Providers as their PCP. Contact these people via phone or mail inquiring if they would like to make an appointment with one of our Providers at TFH.

• Maintains an organized and clean work and reception area.

• Registers and obtains all patient demographics with up-to-date information.

• Works with patients regarding insurance options, including selecting a primary care provider.

• Ensures that eligibility and billing-related data are current.

• Determines patient’s insurance eligibility using epaces and/or insurance web portal.

• Follows-up to ensure that patient’s insurance enrollment or status change has been processed.

• Tracks patients reported barriers to receiving all services needed.

• Answers phones with TFH greeting and relay messages to the appropriated personnel.

• Works closely with the Billing Department and Medical, Mental Health and Dental teams.

• All other duties assigned.

Requirements

• High School degree/associate degree or an equivalent in training and/or experience; minimum of two years front desk/registration experience

• Valid NY state drivers or non-driver ID/license

• Knowledge of the New York City area

• Knowledge of current of health insurance plans and verification insurance eligibility

• Customer service experience

• Attention to details

• Reliable

• Resourceful

• Great work ethics

• Bilingual Spanish speaking required

• COVID-19 and Flu Vaccines are required

Salary Description: $22.50 per hour