COVID-19

What you need to know

Last updated Monday, April 6, 2020*

With the number of confirmed COVID-19 cases on the rise in NYC, we are following city and medical association guidelines and restrictions.

Service modifications

To schedule appointments, call 718-784-2240 ext 299
Case managers: please continue to submit requests online and we’ll process them as soon as possible
All medical visits will be offered as telehealth visits
We are accepting the following visits
◦ New visits for sick patients
◦ Well visits for children 0-5 years old requiring vaccines
◦ All behavioral health visits will be telehealth only
◦ Dental services are being restricted to emergency services only
◦ No adult physicals at this time

Clinic closures and service modification

The Floating Hospital’s main healthcare center in LIC will remain open according to our usual hours and days of operation
The Floating Hospital’s Queensbridge clinic is open: Monday to Thursday, 9am to 5pm
The Floating Hospital’s Astoria and Goodwill clinics are closed, all patients are welcome at our main clinic at LIC

The Floating Hospital’s main healthcare center in LIC will remain open according to our usual hours and days of operation

Stay safe, be safe

Stay home if you are sick
Wash your hands thoroughly throughout the day and keep your home
and work environment clean
Cover your cough or sneeze with a tissue or sleeve
Avoid touching your face
Advise your doctor if you have fever, cough, sore throat or shortness of breath as these symptoms could be concerning for COVID-19
Wear cloth face coverings in public where other social distancing measures are hard to maintain. Do not use surgical masks or N-95 respirators. Those are critical supplies that must be reserved for healthcare workers and other medical first responders

Download as PDF DHS Case Managers/DOE Social Workers submission forms

* Versions of this page were previously published on

• Wednesday, March 18th 2020
• Wednesday, March 25th 2020
• Friday, April 3rd 2020