What you need to know

Testing information En español

Last updated Wednesday, May 26, 2020*

To keep our patients and staff safe, we are following NYC COVID guidelines and mandates.

Service modifications

◦ Prescriptions can be renewed by phone at our pharmacy. Call 914-556-2511 for free next day delivery

To schedule appointments, call 718-784-2240.
Case managers: please continue to submit requests online and we’ll process them as soon as possible.
Only certain medical visits can be made available at our clinic at this time. We offer telehealth visits if your planned visit does not fall within current NYS COVID guidelines. Certain periods of time will be allotted to telehealth and in-person visits.
We are accepting the following visits:
◦ Routine physicals for new and existing patients;
◦ Sick visits with pre-screening;
◦ Well child visits for children 0-5 years old requiring vaccinations; and
◦ Dental emergency services. Routine, non-emergency, dental services have been suspended indefinitely.
◦ Note behavioral health visits have been converted to telehealth.

Clinic closures and service modification

The Floating Hospital’s main healthcare center in LIC is open with shortened hours: Monday to Thursday, 8:00am to 5:30pm. Friday, 8:00am to 5:00pm.
The Floating Hospital’s Queensbridge clinic is open: Monday to Friday, 9:00am to 5:00pm.
The Floating Hospital’s Astoria and Goodwill clinics are closed, all patients are welcome at our main clinic at LIC.

The Floating Hospital’s main healthcare center in LIC will remain open according to our usual hours and days of operation


Stay safe, be safe

Stay home if you are sick.
Wash your hands thoroughly throughout the day and keep your home and work environment clean.
Cover your cough or sneeze with a tissue or sleeve.
Avoid touching your face.
Advise your doctor if you have fever, cough, sore throat or shortness of breath as these symptoms could be concerning for COVID-19.
Wear cloth face coverings in public at all times. Do not use surgical masks or N-95 respirators. Those are critical supplies that must be reserved for healthcare workers and other medical first responders.

Download as PDF DHS Case Managers/DOE Social Workers submission forms

* Versions of this page were previously published on

• Wednesday, March 18th 2020
• Wednesday, March 25th 2020
• Friday, April 3rd 2020
• Monday, April 6th 2020
• Monday, April 13th 2020
• Monday, April 27, 2020
• Wednesday, May 6, 2020
• Tuesday, May 12, 2020
• Wednesday, May 26, 2020