service modification

The Floating Hospital: service modifications

En español

Last updated Wednesday, May 26, 2020*

Service modification at The Floating Hospital

We are following NYS COVID mandates and guidelines.

Testing information DHS Case Managers and DOE Social Workers, please click here

Clinical Services

◦ Prescriptions can be renewed by phone at our pharmacy. Call 914-556-2511 for free next day delivery

IMPORTANT: please call – 718-784-2240 – prior to your visit to confirm your appointment as NYS COVID guidelines and mandates are subject to change
Only certain medical visits can be made available at our clinic at this time. We offer telehealth visits if your planned visit does not fall within current NYS COVID guidelines. Certain periods of time will be allotted to telehealth and in-person visits. Remember to call before you come to the clinic and one of our registration staff will be happy to help you.
In general, the following types of visits can be seen at our clinics:
◦ Routine physicals for new and existing patients;
◦ Sick visits with pre-screening;
◦ Well child visits for children 0-5 years old requiring vaccines; and
◦ Dental emergency services. Routine, non-emergency, dental services have been suspended indefinitely.
◦ Note behavioral health visits have been converted to telehealth

Clinic closures and service modification

The Floating Hospital’s main healthcare center in LIC is open with shortened hours.
The Floating Hospital’s Queensbridge clinic is open: Monday to Friday, 9am to 5pm.
The Floating Hospital’s Astoria clinic is open by appointment only: Tuesday and Friday, 9am to 5pm. Call 718-784-2240 to schedule. Our Goodwill clinic remains closed.

Stay safe, be safe

Stay home if you are sick.
Wash your hands thoroughly throughout the day and keep your home and work environment clean.
Cover your cough or sneeze with a tissue or sleeve.
Avoid touching your face.
Advise your doctor if you have fever, cough, sore throat or shortness of breath as these symptoms could be concerning for COVID-19.
Wear cloth face coverings in public at all times. Do not use surgical masks or N-95 respirators. Those are critical supplies that must be reserved for healthcare workers and other medical first responders.

Download as PDF Testing information DHS Case Managers and DOE Social Workers, please click here

Since 1866, The Floating Hospital is the largest provider of healthcare to homeless families. We provide free and secure transport to and from over 300 shelters and domestic violence safe houses throughout New York City.

The Floating Hospital operates a main clinic in Long Island City. Additionally, we have satellite clinics at shelters, public housing, and assessment centers throughout the city.


* Versions of this post were previously published on

• Wednesday, March 18th 2020
• Tuesday, March 25th, 2020
• Friday, April 3rd, 2020
• Monday, April 6th, 2020
• Monday, April 13th, 2020
• Monday, April 27, 2020
• Tuesday, May 6, 2020
• Tuesday, May 12, 2020